vision2learn

Last updated: 30 September 2020

This privacy notice is a public declaration of how vision2learn (Part of Capita plc) applies the Data Protection Principles & Rights afforded to individuals by the GDPR, to the personal data that we process. This applies to the vision2learn sites: vision2learn.net and vision2learn.com.

Vision2learn is committed to complying to the 6 principles relating to the processing of personal data under the GDPR in all that we do. These principles are:

1. Lawfulness, fairness & transparency.
2. Purpose limitation.
3. Data minimisation.
4. Accuracy.
5. Storage limitation.
6. Integrity and confidentiality.

What information do we collect and who is collecting it?

We may collect, store and use the following kinds of personal information:

• We will collect personal information which you submit via our website vision2learn.net and vision2learn.com e.g. when you register with us, complete online forms or use any message boards or other interactive areas.
• We may receive information about you from our education providers (such as further education colleges or training companies) for example if they enrol you on a course or update your details.
• We may collect information about you if you contact us e.g. by telephone, email or post.
• We keep a record of traffic, data and site statistics about the use of our site, but we are not readily able to identify individuals from this information. For further information please read our cookies policy.

Except as provided in this privacy statement, we will not provide your information to third parties.

International Data Transfers

Information that we collect may be stored, processed and transferred between any of the countries in which we operate in or supply from to enable us to use the information in accordance with this privacy statement. International transfers outside of the EU, e.g. Capita India and the US will be managed under Privacy Shield agreed terms or via other adequate security assessments and data protection controls (including EU model clauses) to enable us to carry out our service obligations to our clients, suppliers and business partners.

There is no systematic transfer of data outside of the EU for any other purpose than outlined above.

Security of your personal information and retention

Vision2learn takes information security extremely seriously.

We will store all the personal information you provide on our secure (password- and firewall- protected) servers. Where possible we will encrypt electronic transactions you make to or receive from us.

You are responsible for keeping your password and user details confidential. We will not ask you for your password (except when you log in to our systems).

Vision2learn retains your personal information in line with Capita and Vision2learn specific retention periods and if stipulated within client contracts and does not seek to retain data for any longer than necessary to carry out our service and fulfil our statutory and contractual obligations. For further details on retention periods on your personal data please use the contact details below.

Vision2learn will never process your personal information without your explicit consent and engagement in the process.

Your Rights

Vision2learn recognises the rights of data subjects under the GDPR which include;

• The right to be informed
  You have the right to be informed about the personal data we collect, how Vision2learn process personal data, how long we retain the data and who we share that data with.
• The right of access
  You have the right to access your personal data and supplementary information this allows you as the individual to be aware of and verify the lawfulness of the processing. This can be requested through a "Subject Access Request" SAR in writing to: gdprhelp@knowledgepool.com
• The right to rectification
  You are entitled to have your personal data amended (rectified) if this is inaccurate or incomplete, and if this information has been shared with a third party.
• The right to erasure
  This is also known as the 'right to be forgotten', you are able to request for your personal data to be deleted or removed where there is no compelling reason for its continued processing.
• The right to restrict processing
  You have the right to 'block' or 'supress' the processing of your personal data. When processing is restricted, Vision2learn is permitted to store the personal data but we may not carry out any further processing and we can only retain enough information about the individual to ensure that the restriction is respected in future.
• The right to complain to the Supervisory Authority – Information Commissioner's Office
• Rights related to automated decision making and profiling
  You have the right not to be subjected to automated decision making and profiling, this can only be carried out be us when;
  • necessary for the entry into or performance of a contract; or
  • authorised by Union or Member state law applicable to the controller; or
  • based on your explicit consent.
• The right to data portability
  This allows you to obtain and reuse your personal data for your own purposes across different services. It allows you to move, copy or transfer personal data easily from one IT environment to another in a safe and secure way, without hindrance to usability.
• The right to object
  You have the right to object to:
  • processing based on legitimate interests or the performance of a task in the public interest/exercise of official authority (including profiling)
  • direct marketing (including profiling) and
  • processing for purposes of scientific/historical research and statistics.

For further information on your rights as an individual please refer to the ICO website.

Third Party Websites

The website contains links to websites vision2learn.net and vision2learn.com and to other websites. This policy only applies to vision2learn.net and vison2learn.com. Please note if you follow a link from our site to another site, this policy will no longer apply. We are not responsible for the information handling practices of third party sites and we encourage you to read the privacy policies appearing on those sites.

How to contact us or complain

Please contact us if you have any questions about our privacy policy or any information we have of you:

• By phone: +44(0)800 0294500
• Email: gdprhelp@Knowledgepool.com
• Or write to us at 1st Floor, Reading Bridge, Reading, Berkshire, RG1 8LS, United Kingdom

If you are unhappy with our response, you have the right to complain to the Supervisory Authority, the details of which are below:

Supervisory Authority: Information Commissioner’s Office (ICO)

Website: https://ico.org.uk/concerns/

Email: casework@ico.org.uk

Data Controller

Vision2learn in certain instances will be the data controller or joint data controller of your information, however in most occasions we will be a data processor and our client (your employer or hiring company will be the data controller). In such circumstances, you should check with your employer's or hiring company’s privacy notices on how your personal data is used and retained.

The data controller responsible in respect of the information collected on this website is Vision2learn.

ICO Registration Number: Z8720317

Statement amendments

We may update this privacy statement from time-to-time by posting a new version on our website. You should check this page occasionally to ensure you are happy with any changes.

We may also notify you of changes to our privacy statement by email.

Cookies and web beacons

IMPORTANT – PLEASE READ!

Cookies are small text files which are planted by this website on your computer’s hard drive. They enable our site to “remember” who you are.

Cookies are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site.

We use cookies:

• To look at the use you make of certain features on the site like audio and video media files which are used in some of our courses (Flash cookies)
• To identify and track users that register and log into our site (Session cookies)

We may use web beacons in automated emails but not in conjunction with cookies. See below for further details.

Please see the table below for details of the cookies we use on our website.