This nationally accredited qualification provides a broad and balanced introduction to help you develop a career in the health sector.

Learning outcomes

  • Learn about best practice for a wide range of health sector roles
  • Improve your communication skills to enhance interactions with service users
  • Formalise your understanding and knowledge of your current healthcare role
  • Gain industry-relevant skills and take your first steps into the health sector
Apply now Can I study for free?
  • FREE online course
    100% online study
  • Course duration
    15 weeks
  • Recommended study
    10 hours per week
  • Study requirements
    No existing qualification required
  • Qualification
    Nationally recognised and accredited Level 2 Certificate in Understanding Working in the Health Sector
  • Assessments
    6 to pass
  • Success rates
    94% of our learners pass
  • First-class support
    Online and by phone

Who is this course for?

Ideal for those looking for a qualification to help them find a new job or enhance their performance in their current role, learn new skills to fulfil a personal learning goal, or experience the benefits of online learning.

Course details

Each unit contains an assessment to demonstrate your knowledge of each subject area. Once you successfully complete all units you will achieve a Level 2 Certificate in Understanding Working in the Health Sector.

Unit 1: Understand the role of the healthcare worker

Your learning goals:

  • Exploring a work role in a healthcare setting
  • Understanding working relationships in a healthcare setting
  • The importance of working in ways that are agreed with the employer
  • The importance of working in partnership with others in healthcare settings
  • The limits of own expertise and knowledge and when to refer to others
  • How to present a positive image of self, organisation and service.
  • Assessment
    Unit 1 Assessment
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Unit 2: Communication skills for working in the health sector

Your learning goals:

  • How to promote effective communication
  • How to meet the communication needs of individuals
  • How to maintain accurate and complete records
  • How to maintain confidentiality.
  • Assessment
    Unit 2 Assessment
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Unit 3: Personal development in the health sector

Your learning goals:

  • How to identify own personal development needs
  • Ways to support own personal development
  • How a personal development plan can contribute to own learning and development.
  • Assessment
    Unit 3 Assessment
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Unit 4: Health, safety and security in the health sector
  • How to assist in maintaining a healthy, safe and secure working environment consistent with legislation and organisational policies and procedures
  • The use of risk assessments in relation to health and safety
  • How to reduce the spread of infections in healthcare settings
  • How to summon immediate help in an emergency
  • The need for, and ways of reporting incidents related to health, safety and security.
  • Assessment
    Unit 4 Assessment
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Unit 5: Understand quality standards that apply in healthcare settings

Your learning goals:

  • Quality standards that apply to healthcare settings
  • How quality standards are monitored, evaluated and maintained in the health sector
  • How to use resources efficiently to support quality standards.
  • Assessment
    Unit 5 Assessment
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Unit 6: Equality and diversity in the health sector

Your learning goals:

  • The importance of diversity, equality and inclusion
  • How legislation and codes of practice support equality and diversity
  • How to work in ways that support equality and diversity
  • How to access information, advice and support about diversity, equality, inclusion and discrimination.
  • Assessment
    Unit 6 Assessment
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“I have thoroughly enjoyed working through this course. It has helped me refresh my knowledge and has helped me progress back into the care industry.”

Rachael from Scarborough
Successful Working in the Health Sector learner

Can I study for free?

This course is available to anyone who meets the following criteria.

  • Living in England
  • Aged 19 or over from the 31 August 2022 (born before 01 September 2003)
  • A citizen of a country within the European Economic Area (EEA) and a resident in the EEA for the last 3 years
  • Not in receipt of any other government-funded training.

Apply now

You may also qualify if you're:

  • Employed and in receipt of a low wage
  • A non-EEA citizen with permission by UK government to live in the UK which is not for educational purposes, and lived in England for at least 3 years
  • A family member of an EU national
  • A refugee
  • Asylum Seeker.

Apply now

Take a look at our frequently asked questions for further information about course funding.

Course availability

Free places on this course are currently available in these regions.

England Non-Devolved

 Available now

Apply now

We do not currently have places available in the following regions. Please sign up and apply for the course to register your interest. We will then contact you when places do become available.

Cambridge and Peterborough

 Register interest

Greater London

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Greater Manchester

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Liverpool City Region

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North of Tyne

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Sheffield City Region

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Tees Valley

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West Midlands

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West of England

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West Yorkshire

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Apply now

Take a look at our frequently asked questions for further information about course funding.

Comprehensive support

Your Tutor

Your Tutor

As a vision2learn student you’ll have the support of a dedicated tutor throughout your studies.

Forums

Forums

Use our online forum for support and discussion with other students.

Customer Care

Customer Care

We offer in-depth online support whenever you need it.

Phone

Phone

Our friendly team are available from 9am–8pm Monday to Thursday and 9am–5pm Friday (excluding Bank Holidays). Alternatively, you can visit our FAQs page for further information.